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Carrier Sales Specialist

The First Call Logistics team is actively seeking dynamic sales experts eager to contribute meaningfully to our company’s rapid growth.

As part of FCL’s Carrier Sales team, you’ll enter a fast-paced environment where every exchange represents opportunity. With our company’s backing and an array of in-house services at your disposal, you will cultivate mutually beneficial relationships with carrier customers and teammates, all while growing your paycheck and advancing your logistics career.

First Call’s carrier sales philosophy is Truck-to-Load. Trucks are what drive our business; while most brokers push the “load” itself as the driving factor of a logistics relationship, First Call recognizes the truck’s foundational role in expanding our company footprint.

Our team recognizes effort and determination, coupled with coachability and proper support, is a potent mix for success. Accountability and a healthy sense of urgency will be heard and felt daily as you bring value to our customers, carriers, and our internal teams.

Job Summary:

The Carrier Sales job family is tasked with load coverage and servicing freight through its conception, transit and post-delivery procedures. FCL relies on its dedicated Carrier Sales team to field incoming calls from prospective carriers, make outbound calls on posted equipment to cover loads and track freight through transit.

Role Responsibilities:

  • Service freight through the entirety of its lifecycle; conception, transit and post-delivery.
  • Field inbound calls and assist carrier team in call coverage.
  • Conduct outbound calls to secure coverage for FCL’s booked freight; call load varies based on the current market.
  • Develop strong carrier relationships, expanding the reach and capacity of FCL’s trusted carrier network while building your own portfolio/book of business.
  • Work closely with teammates and pod leadership to cover freight at or below market pricing.
  • Work ahead to pre-book freight, allowing our customer teams to capitalize on fast coverage to get more freight.
  • Track and cover remaining freight on the weekend Saturday shift (when scheduled).
  • Participate in ongoing training, reviews, and development plans, leveraging company support systems aligned for your growth.
  • Arriving at work location promptly, and leaving when the work is completed.
  • Always maintain consistent, clear lines of communication with all parties.
  • Aid teammates with “all hands on deck” scenarios.
  • Be a positive addition to the team with a desire to learn, grow, and succeed.
  • Provide constructive feedback to management through innovative ideas, system improvements and team suggestions.

Core Competencies:

  • Dedicated, accountable and self-motivated.
  • Willingness to learn and be coachable.
  • Skilled in business negotiations.
  • Demonstrates a self-starter work ethic with a supportive team-player attitude.
  • Relationship-oriented.

Why First Call Logistics?

  • Work with every mode: FTL, Refrigerated, Produce, LTL, Expedite, Drayage, Flat Bed and more.
  • Work with the most cutting-edge technology (we have all the bells and whistles).
  • Competitive base salary with commission.
  • Opportunity to advance your career in a fast-growing company.
  • Paid time off, paid holidays, health & dental benefits.
  • Matching IRA and the ability for continued education through industry certifications.
  • First Call swag, outings and sales contests to promote team involvement.

Job Type: Full-time
Salary: Determined by experience and working market/location


  • IRA matching
  • Health and dental insurance
  • Paid time off (increases with tenure)
  • Referral program
  • Relocation assistance


  • Monday-Friday.
  • Weekend availability: Rotating Saturday schedule that will decrease in frequency as we grow our team.

Supplemental pay types:

  • Commission Pay in addition to salary.

Ability to commute/relocate:

  • This job is not remote, as such we are looking for team members that are willing to commute or relocate closer to the office.


  • Prior 3PL, logistics and/or supply chain experience is a plus.
  • Experience in sales.


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Q&A with Key Account Manager Jason Borthwick

Q&A with Key Account Manager Jason Borthwick

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