ABOUT FIRST CALL LOGISTICS
Supporting Complex Supply Chains Across Industries
Shippers and carriers rely on logistics providers who understand execution risk, timing requirements, and the realities of day-to-day freight movement. First Call Logistics supports complex supply chains with disciplined planning, flexible transportation options, and hands-on coordination across a wide range of industries.
How We Support Complex Supply Chains
Complex supply chains require more than capacity alone. They demand clear planning, disciplined execution, and the ability to adapt as conditions change.
First Call aligns transportation planning, carrier coordination, and hands-on shipment oversight to the specific requirements of each move. Our teams focus on understanding expectations upfront, maintaining clear communication throughout the shipment lifecycle, and escalating issues when execution risks arise.
This approach helps reduce surprises, manage variability, and support consistent performance across industries and shipment types.
Here’s how that approach shows up in day-to-day operations:
Our Story
First Call Logistics launched in 2005 as the logistics arm of the Horton Fruit Company. With the addition of Co-CEOs Chris and Kyle Bland in 2019, the company entered a period of operational growth focused on execution discipline, process improvement, and expanded service capabilities.
Today, that foundation continues to shape how First Call supports complex supply chains across a wide range of industries.
Built Around the Needs of Your Freight
At First Call Logistics, our teams are structured around the specific requirements of your freight—not a one-size-fits-all support model.
Every shipment carries its own priorities, timelines, and expectations. To support that range, we operate through specialized teams aligned to how freight needs to move, what it requires in transit, and how it’s best supported from origin to destination.
First Call FRESH
First Call FRESH is a specialized team within First Call Logistics focused on temperature-sensitive and cold chain freight across food, beverage, healthcare, and other regulated supply chains. This team supports shipments that require tighter coordination, handling awareness, and escalation protocols, with an emphasis on proactive oversight and disciplined execution.
Learn more about First Call FRESH
Core Logistics Operations
Our core logistics operations team supports non-temperature-controlled freight across both routine and complex shipping scenarios. This team manages dry freight, warehousing, and transportation needs that range from everyday moves to time-sensitive, project-based, and tightly coordinated shipments—bringing the same level of planning, communication, and accountability to every load.
Together, these teams ensure every shipment is supported by people who understand its specific requirements and know how to execute against them.
Clear Communication and Execution Discipline
Effective logistics depends on clear expectations, consistent follow-through, and the ability to respond when conditions change. First Call supports shipment coordination through careful planning, active oversight, and communication designed to reduce surprises and manage exceptions as conditions change.
Work With First Call Logistics
Whether you’re moving freight or supporting shipments on the road, our team is here to help coordinate the next step.
Learn More About First Call Logistics
First Call Logistics supports complex supply chains through disciplined planning, coordinated execution, and transportation services aligned to real-world operating conditions across multiple industries.
Complex shipment?
We’ll take it from here.
1-866-730-1150
Logistics Experience Across Industries
Clients across the country rely on First Call to support freight execution across a range of shipping needs.
Individual experiences reflect specific shipments and service requirements.
Resources
Insights to Move You Forward
Understanding Freight Accessorial Charges
Accessorial charges are additional freight fees applied when a shipment requires services beyond standard pickup and delivery. These charges can significantly affect total transportation costs and are commonly triggered by delays, special handling, equipment needs, or...
HIPPEAS Texas Roadshow: How First Call Enabled a Multi-Warehouse Costco Program Across Texas
How centralized warehousing, appointment management, and flexible routing turned a multi-warehouse roadshow into a repeatable execution model.When HIPPEAS—a better-for-you snack brand known for its chickpea puffs—looked to expand its presence within Costco, the Texas...
How to Protect Your Supply Chain From Cargo Theft
Cargo theft is a growing supply chain risk. Learn how organized crime targets freight and how to reduce exposure.
Stay informed on freight trends, capacity shifts, and cold chain insights.