Freight shouldn’t rely on guesswork.
We bring structure to complex shipping, so you spend less time chasing loads and more time running your business.
First Call Logistics was built from the shipper’s side of the operation. Our team coordinates complex freight across the U.S., Canada, and Mexico, backed by a dedicated specialist who knows your lanes, your freight profile, and how to keep things moving when conditions change.
How We Work
Schedules shift. Capacity tightens. Conditions change mid-transit. Our team stays engaged throughout every shipment, communicating updates as they happen and coordinating next steps when adjustments are needed. You reach a real person who already knows your lanes, not a call center. Our specialized teams are structured around what your freight requires, including our dedicated First Call FRESH team for temperature-sensitive shipments.
Visibility and Technology
Freight rarely moves exactly as planned. Our technology connects transportation, warehousing, and execution teams so you can see where your shipment is before you need to ask. Customers have access to a portal for shipment status, documents, and reporting — with EDI and API connectivity available to integrate directly with your systems.
Supported capabilities include:
- Shipment visibility supported through our transportation management system
- Customer portals for accessing shipment status, documents, and reporting
- EDI and API connectivity to support data exchange with shipper systems
Complex shipment?
We’ll take it from here.
Real people. Direct access. A team that stays on top of your freight so you don’t have to.
What Our Customers Say
Clients across the U.S., Canada, and Mexico rely on First Call to support freight execution across a range of shipping needs.
Solutions Built for Your Business
From cold chain and temperature-controlled truckload to expedited and cross-border freight, our team handles complex shipments across modes and industries. If your freight has specific timing, equipment, or handling requirements, we coordinate it.
Dry Van Full Truckload (FTL)
Temperature-Controlled Truckload
Less-than-Truckload (LTL)
Box & Straight Trucks
Drop Trailer
Cross Border Shipping
Expedited Shipping
HAZMAT
Project Freight
High Value
Power Only
Drayage
White Glove
Cross Docking
Warehousing
Pallet Restacking
Resources
Insights to Move You Forward
Why Carrier Vetting Matters More Than Ever
Carrier vetting starts where an authority check stops. Active operating authority can confirm that a carrier has been granted authority for the applicable type of operation. It cannot confirm that the company arriving at pickup is actually the carrier that was...
Where Freight Handoffs Actually Fail
A load tenders clean. Picks up on schedule. Delivers on time. Every checkpoint on the tracking portal reads green. Then a claim comes in. Product arrived damaged, and nobody can say when it happened. No exception was noted at pickup. Nothing unusual appeared on the...
What Happens When Peak Produce Volume Exceeds the Forecast?
What customers should clarify internally and with their transportation providers before peak season begins.Peak week meant moving 45 loads of watermelon, nine more than the forecast called for. Part of that increase spilled onto the spot market, at rates nobody...
Complex shipment?
We’ll take it from here.
1-866-730-1150