Freight shouldn’t rely on guesswork.
We bring structure to complex shipping, so you spend less time chasing loads and more time running your business.
First Call Logistics was built from the shipper’s side of the operation. Our team coordinates complex freight across the U.S., Canada, and Mexico, backed by a dedicated specialist who knows your lanes, your freight profile, and how to keep things moving when conditions change.
How We Work
Schedules shift. Capacity tightens. Conditions change mid-transit. Our team stays engaged throughout every shipment, communicating updates as they happen and coordinating next steps when adjustments are needed. You reach a real person who already knows your lanes, not a call center. Our specialized teams are structured around what your freight requires, including our dedicated First Call FRESH team for temperature-sensitive shipments.
Visibility and Technology
Freight rarely moves exactly as planned. Our technology connects transportation, warehousing, and execution teams so you can see where your shipment is before you need to ask. Customers have access to a portal for shipment status, documents, and reporting — with EDI and API connectivity available to integrate directly with your systems.
Supported capabilities include:
- Shipment visibility supported through our transportation management system
- Customer portals for accessing shipment status, documents, and reporting
- EDI and API connectivity to support data exchange with shipper systems
Complex shipment?
We’ll take it from here.
You get one specialist who knows your freight, your lanes, and your receivers. Same contact, same context, every shipment.
What Our Customers Say
Clients across the U.S., Canada, and Mexico rely on First Call to support freight execution across a range of shipping needs.
Solutions Built for Your Business
From cold chain and temperature-controlled truckload to expedited and cross-border freight, our team handles complex shipments across modes and industries. If your freight has specific timing, equipment, or handling requirements, we coordinate it.
Dry Van Full Truckload (FTL)
Temperature-Controlled Truckload
Less-than-Truckload (LTL)
Box & Straight Trucks
Drop Trailer
Cross Border Shipping
Expedited Shipping
HAZMAT
Project Freight
High Value
Power Only
Drayage
White Glove
Cross Docking
Warehousing
Pallet Restacking
Resources
Insights to Move You Forward
Produce Season 2025: How to Secure Capacity When Everyone’s Competing for Reefers
It’s late June, and peak produce season is already in full swing. Across the country, strawberries, tomatoes, corn, citrus, and greens are moving out of growing regions fast—and fighting for limited reefer space. You’re tracking a high-priority load when your carrier...
Choosing the Right Expedite Freight Service
Businesses often turn to expedited shipping services for emergency orders, freight rescues and last-minute cargo transport when any kind of delay might threaten daily operations. As opposed to standard shipping, which can include ambiguous delivery windows or lack...
5 Major Produce Shipping Challenges in 2025
Substandard shipping conditions are reportedly to blame for losing half of all fresh produce, and for producing as much as 15% of the country’s 60 million tons of annual food waste. Loss, damage and spoilage in transit aren’t the only reasons produce might go uneaten;...
Complex shipment?
We’ll take it from here.
1-866-730-1150