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Cold Chain Experience Across Industries

Clients across the country rely on First Call to support freight execution across a range of shipping needs.

Individual experiences reflect specific shipments and service requirements.

“Working with First Call Logistics has not only reduced my transportation spend, but their level of service and transparency to real-time information has had a great impact on improving costly inventory levels. With First Call, I spend less time chasing loads and more time executing on the plans to grow our business.”

-Mike, Retail

“I always look for good rates and follow-through. That’s why First Call is my preferred vendor.”

-Leonard, Shipper at Produce Company

"I'm so pleased with the First Call team - both the resources assigned to us, and the way they treat our customers!"

-Rachelle, Shipper at Produce Company

"First Call always paid on time and would get me back-hauls whenever possible which was great."

–Wayne, Carrier

"Produce can prove to be a challenging business. You have to choose to surround yourself with good people. First Cal has certainly stepped up and become a valuable partner. Grow Farms is better with this partnership."

-Tommy, Shipper at Produce Company

Resources

Insights to Move You Forward

Understanding Freight Accessorial Charges

Mar 3, 2026

Accessorial charges are additional freight fees applied when a shipment requires services beyond standard pickup and delivery. These charges can significantly affect total transportation costs and are commonly triggered by delays, special handling, equipment needs, or...

HIPPEAS Texas Roadshow: How First Call Enabled a Multi-Warehouse Costco Program Across Texas

Jan 23, 2026

How centralized warehousing, appointment management, and flexible routing turned a multi-warehouse roadshow into a repeatable execution model.When HIPPEAS—a better-for-you snack brand known for its chickpea puffs—looked to expand its presence within Costco, the Texas...

How to Protect Your Supply Chain From Cargo Theft

Dec 29, 2025

Cargo theft is a growing supply chain risk. Learn how organized crime targets freight and how to reduce exposure.