First Call Careers
We’re building a team of people who take ownership, communicate clearly, and show up when it counts.
First Call is a growing freight brokerage and logistics company supporting transportation, cold chain, and warehousing across the U.S., Canada, and Mexico. Our teams work in a fast-moving environment where communication is direct, expectations are clear, and taking ownership of your work is the baseline — not the exception.
We’re looking for people who are motivated by solving real problems, building strong relationships with customers and carriers, and contributing to a team that takes execution seriously.
Inside Our Team Environment
Life at First Call Logistics
Freight coordination is fast-moving and demands clear communication across customers, carriers, and internal teams. Our environment is collaborative but direct — expectations are clear, ownership is valued, and collaboration across departments is essential to getting things done.
We value professionals who take initiative and follow through when conditions change. Team wins are celebrated, but performance and accountability remain the foundation of how we operate.
Why Work at First Call Logistics
We’re structured to reward the people who contribute most, give team members room to grow, and create clear paths for advancement as the company expands.
Collaborative Team Environment
Cross-functional collaboration between sales, operations, and leadership keeps communication direct and accountability shared across every team.
Performance-Based Compensation Structure
Compensation is aligned with performance expectations, responsibility, and contribution to customer and carrier relationships.
Defined Growth Opportunities
As the organization expands, team members have opportunities to take on increased responsibility, develop industry expertise, and advance within the company.
Joining First Call Logistics
Our hiring process is straightforward and designed to give both sides a clear picture of fit before moving forward.
Step 1. Submit an Application
Review open roles and submit your application for consideration. If no current positions align with your background, check back regularly as new roles are added.
Step 2. Role & Fit Discussion
Our process begins with a phone conversation to discuss the role, expectations, and responsibilities. Follow-up discussions allow both parties to evaluate alignment before moving forward.
Step 3. Onboarding & Integration
Selected candidates complete a structured onboarding process designed to introduce internal workflows, performance expectations, and how teams collaborate across the organization.
Built for People Who Take Ownership
We hire people who communicate directly, follow through on their commitments, and take responsibility for outcomes across customer and carrier relationships.
Complex shipment?
We’ll take it from here.
1-866-730-1150
Resources
Insights to Move You Forward
Fictitious Pickups: Where Carrier Vetting Meets Verification
Late on a Friday, the dock gets an email about a refrigerated load scheduled for pickup that afternoon. It appears to come from the 3PL handling the move: the assigned carrier had a breakdown, and a replacement truck will arrive at 4:00. The truck arrives on time, and...
Healthcare Cold Chain Compliance: What Matters Beyond Temperature
From a temperature standpoint, the shipment did everything right. It stayed within its required range, the monitoring record showed no excursion, and the product arrived intact. Then the receiving documentation came up incomplete. A condition check called for by the...
What Grocery DC Operators Should Expect from a 3PL During Peak Season
A refrigerated load can be fully covered for the next morning and still become a receiving problem before it ever reaches the gate. Late in the day, the assigned carrier falls through, and the 3PL finds a replacement. The replacement carrier gets the pickup...
Stay informed on freight trends, capacity shifts, and cold chain insights.