First Call Careers
We’re building a team of people who take ownership, communicate clearly, and show up when it counts.
First Call is a growing freight brokerage and logistics company supporting transportation, cold chain, and warehousing across the U.S., Canada, and Mexico. Our teams work in a fast-moving environment where communication is direct, expectations are clear, and taking ownership of your work is the baseline — not the exception.
We’re looking for people who are motivated by solving real problems, building strong relationships with customers and carriers, and contributing to a team that takes execution seriously.
Inside Our Team Environment
Life at First Call Logistics
Freight coordination is fast-moving and demands clear communication across customers, carriers, and internal teams. Our environment is collaborative but direct — expectations are clear, ownership is valued, and collaboration across departments is essential to getting things done.
We value professionals who take initiative and follow through when conditions change. Team wins are celebrated, but performance and accountability remain the foundation of how we operate.
Why Work at First Call Logistics
We’re structured to reward the people who contribute most, give team members room to grow, and create clear paths for advancement as the company expands.
Collaborative Team Environment
Cross-functional collaboration between sales, operations, and leadership keeps communication direct and accountability shared across every team.
Performance-Based Compensation Structure
Compensation is aligned with performance expectations, responsibility, and contribution to customer and carrier relationships.
Defined Growth Opportunities
As the organization expands, team members have opportunities to take on increased responsibility, develop industry expertise, and advance within the company.
Joining First Call Logistics
Our hiring process is straightforward and designed to give both sides a clear picture of fit before moving forward.
Step 1. Submit an Application
Review open roles and submit your application for consideration. If no current positions align with your background, check back regularly as new roles are added.
Step 2. Role & Fit Discussion
Our process begins with a phone conversation to discuss the role, expectations, and responsibilities. Follow-up discussions allow both parties to evaluate alignment before moving forward.
Step 3. Onboarding & Integration
Selected candidates complete a structured onboarding process designed to introduce internal workflows, performance expectations, and how teams collaborate across the organization.
Built for People Who Take Ownership
We hire people who communicate directly, follow through on their commitments, and take responsibility for outcomes across customer and carrier relationships.
Complex shipment?
We’ll take it from here.
1-866-730-1150
Resources
Insights to Move You Forward
Why Expedited Freight for Perishables Requires a Different Playbook Than Dry Freight
A produce operation books expedited freight for a load of strawberries going to a grocery DC outside Atlanta. Delivery needs to happen before the holiday weekend. They book through their usual freight broker, the same one they use for dry goods. Available reefer...
The Compliance Gap Most F&B Manufacturers Don’t Catch Until They Get a Chargeback
A packaged dairy company ships a pallet of yogurt to a major grocery DC outside Chicago. The product is properly cooled, paperwork is complete, and the carrier picks up on time. The load arrives 55 minutes outside the retailer’s two-hour receiving window. The DC can’t...
Produce Temperature Requirements: Questions to Ask Before You Ship
A load of romaine lettuce ships out of Salinas on a Tuesday. The carrier sets the reefer to 40°F, a reasonable temperature for general refrigerated freight. The load arrives in Indianapolis four days later. The lettuce is wilted, discolored, and rejected at the DC....
Stay informed on freight trends, capacity shifts, and cold chain insights.