Retail Logistics Services

How First Call Supports Retail Shippers

Retail supply chains require consistency, flexibility, and careful coordination across multiple fulfillment points. First Call supports retail shippers by aligning planning, carrier expectations, and shipment execution to help inventory move where it’s needed, when it’s needed.

Our approach includes:

• Upfront planning aligned to delivery schedules, promotional timelines, and inventory flow
• Carrier coordination based on equipment needs, lane requirements, and service expectations
• Support for replenishment and surge volumes, including seasonal and promotional demand
• Active shipment oversight with escalation when issues arise or conditions change
• Clear communication and follow-through across stores, distribution centers, and partners

Retail Logistics Services We Support

Retail supply chains often require a combination of transportation, storage, and coordination across multiple locations. First Call supports retail shippers across a range of logistics services designed to help inventory move efficiently while meeting delivery expectations.

Services commonly supported include:

• Full Truckload (FTL) and Less-Than-Truckload (LTL) transportation
• Time-sensitive and expedited shipping to support replenishment and promotional timelines
• Warehousing and distribution aligned to inventory flow and fulfillment needs
• Inbound and outbound coordination across suppliers, distribution centers, and stores
• Execution-critical freight tied to store openings, resets, or seasonal demand

Supporting a Range of Retail Shipments

Retail shipments vary based on product type, delivery location, and timing requirements. From routine replenishment freight to time-sensitive moves tied to promotions or seasonal demand, First Call supports retail shipments across a range of scenarios.

Our team adapts planning and execution to match the needs of each move, helping retailers manage variability while maintaining consistent delivery performance across their networks.

Retail Categories We Support

First Call supports retail supply chains across a wide range of categories, each with different inventory flows, delivery expectations, and handling requirements. We work with retailers serving grocery, specialty, hard goods, automotive, convenience, and general merchandise markets.

By focusing on execution discipline and flexibility, we help retailers manage diverse product mixes without fragmenting their logistics strategy.

How First Call Supports Retail Supply Chains